F . A . Q
Do You Have any Questions?
F.A.Qs
We offer a wide range of rugs, including handmade, machine-made, traditional, modern, and luxury custom-designed rugs. Each rug is crafted with attention to detail and high-quality materials.
Yes, we provide worldwide shipping. Shipping costs and delivery times may vary depending on your location. You can check the shipping rates at checkout or contact us for a detailed quote.
To maintain the quality and beauty of your rug, we recommend regular vacuuming and professional cleaning every 1-2 years. Avoid direct sunlight and rotate the rug occasionally to ensure even wear.
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We accept returns within 30 days of purchase, as long as the rug is in its original condition. Custom-made rugs, however, are non-refundable. For more details, please refer to our return policy page.
Choosing the right rug size depends on the room layout. We recommend leaving at least 12-18 inches of floor space around the edges of the rug in living rooms and ensuring furniture sits fully or partially on the rug for a cohesive look.
Yes, we provide professional rug cleaning and repair services. Whether it's a simple cleaning or restoring a damaged rug, our experts can help maintain your rug's condition for years to come.